Privacy policy

company details

This website is operated by Getsteap B.V. We take your privacy very serious. Please read our policy carefully because it contains important information on:

  • Who we are
  • How and why we collect personal information
  • How we use personal information
  • How to contact us B.

Who we are

Getsteap B.V. (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection regulations which apply across the European Union and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

The personal information we collect and use

a. Personal information you provide to us: such as first and last name, delivery address, payment details, phone number and email address. Examples of when we collect this information: When making purchases on our website and when you sign up for our newsletter.
b. Personal information you provide about thirds parties: If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you: 1. Shall consent on their behalf to the processing of their personal data. 2. Shall receive any data protection notice on their behalf. 3. Shall consent on their behalf to the transfer of their personal data abroad if applicable.
c. Monitoring and recording communications: We may monitor communications such as emails and telephone calls for quality assurance related matters.
d. Cookies and similar technologies: A cookie is a small text file which is placed onto your computer or electronic devise when you access our website. Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gifs. Such technologies can be used to track users’ actions and activities, and to store information about them. We use these cookies and/or similar technologies on this website. On the first occasion that you will visit our website we will ask whether you consent to our use of cookies. If you will not, cookies will not be used. For further information on cookies generally visit or 

How we use your personal information.

We collect information about our users for the following purposes: To process payments, deliver products to customers and traffic analysis.

Who your information may be shared with.

We may share your information with Law enforcement agencies in connection with any investigation to help prevent unlawful activity. We will not share personal information with any other 3rd parties.


We would like to send you information about products and any offers that might be of interest to you. Such information will be sent by email. We will ask whether you would like us to send you marketing messages on the first occasion you provide any relevant contact information (i.e. on purchase, signing up to a newsletter). If you do opt in to receive such marketing from us you can opt out at any time. If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided at the bottom of this document.

Whether personal information has to be provided by you, and if so why.

The provision of the following information is required from you: first name, last name, address, phone number and email address. This is to enable us to confirm delivery, send receipts and process payments. We will inform, whether you are required to provide the information to us, at the point of collecting information from you.

How long your personal information will be kept.

We will hold your personal information for 6 years in compliance with GDPR. These periods are no longer than necessary in each case.

Keeping your information secure.

While we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details at the bottom of this document.

Transfers of your information out of the EEA.

We will not transfer your personal information outside of the EEA at any time.

Changes to the privacy policy.

This privacy policy was published on 15/11/2020 and last updated on 15/11/2020.We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by email.

Contact us.

If you have any questions about this policy or the information we hold about you, please contact us by e-mail (